1.0 PRIVACY PLEDGE
1.1 Your trust is essential to the success of our business. PWI takes privacy and confidentiality very seriously and we safeguard the personal information of our customers in accordance with our strict internal privacy protocols and this Policy.
1.2 In this Policy, the term “personal information” means information about an identifiable individual, and excludes business contact information. The term “you” means any person who may use our services.
2.1 If you use PWI’s services and you supply personal information to us, you:
(a) consent to the collection, use and disclosure of your personal information by PWI for the purpose of providing products and services to you;
(b) consent to receiving email and other commercial electronic messages from us for the purposes of providing products and services to you;
(c) consent to receiving marketing communications from us; and
(d) represent and warrant that you have obtained the necessary consents for the collection, use and disclosure of the personal information of your own customers by PWI strictly for the purpose of the use of our products and services;
in accordance with: (i) this Policy, (ii) any other agreement you may have entered into with us, and (iii) applicable laws and regulations.
2.2 It is your responsibility to ensure that we are kept informed of the correct and current personal information that you supply to us.
2.3 If you wish to withdraw your consent to receiving marketing communications from us, you can unsubscribe to have your name removed from our marketing list. Withdrawing your consent to the collection, use or disclosure of personal information in certain situations may mean that we are unable to provide you with services.
3.0 COLLECTION & USE
3.1 We sell services to brokers and insurers who collect personal information from insured individuals. We at PWI do not retain personal information of any insured individual. Any personal information that is collected, used or disclosed by PWI is used by us specifically to support our services and to better understand our customers’ needs, software usage, communications habits and preferences, and to enable our customers to provide service to insured individuals.
3.2 PWI does not sell or otherwise distribute personal information to external third parties.
3.3 PWI collects, uses and stores business contact information when you communicate with us (via email, phone, fax, website visits, etc.), and use our products and services. If you contact us in your capacity as an individual, we may collect, use and store your personal information for the purpose of communicating with you. Some information is also collected through the use of web browser ‘cookies’. Cookies cache user information, which may be accessed and stored by PWI.
4.0 INFORMATION HANDLING & SECURITY
4.1 PWI may transfer customer information to external entities in the event of a merger, acquisition, consolidation or strategic partnership in which PWI participates or to a purchaser of (substantially) all of PWI’s assets, but any such transfer will be subject to (i) this Policy, (ii) any other agreement you may have entered into with us, and (iii) applicable laws and regulations.
4.2 Policy Works employs technical and procedural safeguards to ensure the protection of your information. These measures are designed to protect information from loss, disclosure, and unauthorized access.
4.3 PWI uses service providers or servers located outside of Canada for the operation of its software and services including for data processing and storage. As a result, some personal information may be accessible to law enforcement, national security services or regulatory authorities in accordance with the law of these jurisdictions.
5.1 To stop receiving emails from PWI, simply email our privacy officer at firstname.lastname@example.org and include "Remove from email list" in the subject line.
6.0 CONTACT US
6.1 If you have questions that are not covered by this Policy, or wish to contact PWI for any reason related to our personal information handling practices, please contact our Privacy Officer at email@example.com: 1.800.260.3676, Corporate Headquarters: Policy Works Inc. 215A – 10th Street NW, Suite 1, Calgary, AB CANADA T2N 1V5.
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