The Policy Works Blog

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Posted by Pier Luc Laurin on May 9, 2017

Staying Ahead of the Curve—the Challenges of Teaching Adults

I’m the new guy here at Policy Works. As the new guy, I know first-hand what it’s like to be on a gargantuan learning curve. That means I can identify with brokers who’re taking Policy Works training or attending training in the future. Sometimes it feels like there’s too much to learn with too little time to learn it.

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Posted by Susanna Fraser-Kuipers on April 28, 2017

Seven Tips to a Better Implementation

Investing in software to automate and standardize your commercial processes is a good way to grow your business. However, when your staff use that software really well, it’s a GREAT way to grow your business! A solid implementation is key between good and great.

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Posted by Crystal O'Hara on January 10, 2017

Three Ways to Move Out of the CSR Slump

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You’ve fallen into that “CSR slump” and you’re not quite sure when it happened or how. Everyday it’s the same old thing: Answer the phone, type a pink card, issue a binder, request an endorsement, abeyance and repeat. Then repeat once more. The song, “The Thrill is Gone” has become an earworm.

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Posted by Crystal O'Hara on December 13, 2016

The New Over-Under

OverUnder.jpgI am not a gambler but I do know how over-under works. In essence, it’s a wager where the bettor predicts a total points number in a game like football. It’s a popular way to bet if you can’t pick one team over the other.

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Posted by Debbie Summers on December 6, 2016

The “Let’s Make a Deal” Workflow

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One of my favourite TV shows growing up was the game show “Let’s Make a Deal.” On the game show, a contestant is given the choice of three doors. Behind one door is The Big Deal; a car, a boat, a trip, behind another is a good prize; appliances, furniture; electronics, the third…that’s the Zonk, something of little or no value, like a goat.

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Posted by Crystal O'Hara on November 29, 2016

Here Come the Millennials

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According to millenialmarketing.com,  millennials are 2.5 times more likely to be an early adopter of technology than other generations. Being a millennial myself, allow me to speak on our behalf when I say, “that’s how we’ve always done things” is a business acumen we do not subscribe to. And here’s why.

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