The Policy Works Blog

Subscribe now for commercial lines tips, advice, and how-tos.

Posted by Kathleen Kotchon on March 5, 2019

Is your commercial lines data garbage or gold?

It takes a lot of effort to identify and prepare the right data to get desired results. That’s why obtaining clean, rich data is an ongoing challenge for many commercial brokerages. Brokerage principals, producers and commercial lines managers need to know that to get the insights analytics can produce, they must have the best data possible to do it.

Read More

Posted by John Eastly, President on February 26, 2019

Why analytics matter to me (and should matter to you too).

As a business owner with a technical background, I have an insider's perspective on analytics. I understand and love this technology, and I created many of our dashboards. I'm also an avid user of these dashboards, relying on insights from them to manage and guide Policy Works more effectively.

Read More

Posted by Kathleen Kotchon on February 19, 2019

How will analytics influence the future of your commercial book?

Analytics is the new black. It’s the hot trend that forward-looking brokers have been talking about at industry events, on social media sites and in podcasts all over Canada.

Read More

Posted by Kathleen Kotchon on February 5, 2019

Three ways to start a grassroots analytics movement at your brokerage

One of the reasons grassroots movements are popular is because it drives change from the bottom up. It starts small, like a meeting of like-minded individuals at a community hall and builds momentum that can change laws and peoples’ perception of things.

Read More

Posted by Steve Pieroway on January 22, 2019

Analytics: Strategy, meet operations

“It’s not enough to be busy, so are the ants. The question is, what are we busy about?”—Henry David Thoreau

One of the most challenging tasks for management, in any organization, is creating alignment between strategy and operations. Brokerages are no different. 

Read More

Posted by Kathleen Kotchon on January 15, 2019

It’s garbage day! Take your bad commercial lines data to the back alley.

In previous blogs, you’ve heard us talk about GIGO, which stands for Garbage In, Garbage Out. Bad data input results in bad data output—plain and simple.

Read More

Posted by Kathleen Kotchon on October 30, 2018

Moving towards a commercial management system? Here’s three things to consider.

If you’ve attended any broker conventions recently, it’s impossible not to notice one thing. More and more startups are coming onto the scene. Once upon a time, all the technology vendors could fit into one aisle. Now there’s:

  • Broker management systems
  • Commercial management systems
  • Digital platforms
  • All-in-one solutions that do it all (whether you need it or not)

and the list goes on.

Read More

Posted by Kathleen Kotchon on October 17, 2018

Do broker portals belong on the 7½ floor?

So, where’s the 7½ floor, you ask?

If you’ve seen the ground-breaking, classic film Being John Malkovich, that’s where the portal into John Malkovich’s mind was located. On the 7½ floor of an office building—with very low ceilings and hunched-over workers.

Read More

Posted by Steve Pieroway on October 11, 2018

7 take-aways from the Insurance Analytics Conference

I recently attended the Insurance Analytics Summit in Toronto. It was an interesting event, even if it was heavily skewed towards insurers. Here's what I learned.

Read More

Posted by Steve Pieroway on October 9, 2018

Distributor or supplier?

For years we've been working with commercially-focused brokers across Canada. And it always surprises me when I see brokers sending insurer-branded quotes directly to their prospects and customers. No brokerage branding. No personalization. Just the insurer-branded PDF.

Read More