Paper cuts – the tiniest, most horrific injury that you don’t even get sympathy for.
I didn’t really appreciate the true pain of these little beasts until I found myself working at an insurance brokerage that used a drop filing system to store all client folders. From carbon paper to manila folders, these stationery assaults came fierce and frequent. There’d been a few intense filing days where I’d left the office sporting up to 3 band aids – I even started buying fun superhero ones to bring some entertainment to the situation.Read More
Last June, Kevin Campbell, president and founder of Policy Works, passed the reins of management over to John Eastly. Kevin has been increasingly active in a number of other ventures, so he asked vice president and co-founder John Eastly to take on the role of president and the responsibility for the operations of the company. Kevin will remain involved in the company, as CEO, working toward their vision for the future of commercial lines in Canada. We caught up with John recently, to find out more about this transition.Read More
Tom Hickey, President of Wedgwood Insurance, is growing the St. John's, NL, based brokerage from the inside-out. For two years in a row, Wedgwood has received the "Best Places to Work in Atlantic Canada" award. Tom shares with us what he's learned about culture, growth, and success.Read More
In the last blog post, I discussed the nature of insurance in terms of how well consumers are able to evaluate the service provided by brokers.
Insurance, especially the more complex commercial environment, is not easy to evaluate. Unless a business owner has a background in commercial insurance, they have no way of telling how well their broker is doing their job. They have to go on good faith, or trust.Read More