Posts from Kathleen Kotchon

Find me on:

Posted by Kathleen Kotchon on November 2, 2017

5 Tips for Using the Lloyd’s Lineage Portal More Efficiently

Lloyd's Lineage is an online portal used for the reporting and settlement of Canadian binding authority business that also generates reports for regulatory reporting.

Even though the portal is used for many things like accounting and claims settlement, Policy Works focuses on uploading commercial insurance transaction data (batches) generated by brokers and MGAs to the portal. Policy Works has been uploading data to the Lloyd’s Lineage portal for over a decade. Lorin McCaffrey, Director of Product Development at Policy Works, shares a few tips and tricks that will help ensure your batches upload smoothly.

Read More

Posted by Kathleen Kotchon on October 26, 2017

Lloyd’s Jargon: Do you really know what you’re talking about?

Everyone in the insurance industry around the globe knows that Lloyd’s is unique. It’s unique in that it’s the only insurance market in the world. Lloyd’s is also unique when it comes to things they insure like offshore oil drilling platforms and space shuttle missions.

One thing that is truly unique about Lloyd’s is their vocabulary. It is so complex, it has its own glossary. Here are five everyday words that have a definition all their own when visiting One Lime Street, London.

Read More

Posted by Kathleen Kotchon on October 19, 2017

How to Manage Lloyd’s Audit Anxiety

Many coverholders don’t look forward to their annual audit. Even though most audit procedures are straightforward, it is normal to become harried at the thought of having someone come into your office and assess your most valuable book of business.

Cast aside all doubts, the situation is under control. Read on to find out why many coverholders get audit anxiety and what you can do to overcome it.

Read More

Posted by Kathleen Kotchon on October 5, 2016

What I’ve Learned: Cari Gustavsen, 2010 Policy Works Ninja

Cari Gustavsen is the Branch Manager at Western Financial Group (South) in Medicine Hat, Alberta. We asked her to share her thoughts about the critical role management plays in the successful adoption of new software technology.

Read More

Posted by Kathleen Kotchon on September 19, 2016

What I've Learned: Janice Castell, 2013 Policy Works Ninja

Janice Castell is a Commercial Account Manager at Orr Insurance Brokers Inc. in Stratford, Ontario. We asked her to share her thoughts about our software and what advice she has for brokers not using Policy Works to its full potential.

Read More

Posted by Kathleen Kotchon on September 6, 2016

What I've Learned: Ashley Breen, 2014 Policy Works Ninja

Ashley Breen is a Commercial Customer Care Specialist at Macdonald Chisholm Trask Insurance in Kentville, Nova Scotia. We asked her to share her thoughts about being a Policy Works user and the journey to becoming the winner of the 2014 Policy Works Ninja Award.

Read More

Posted by Kathleen Kotchon on September 1, 2016

3 reasons to start loving data entry (or at least not hate it)

love-data-entry.jpg

We admit it – there are few brokers who really love to enter data into a system. Especially a new system. But what we’ve learned over the years is that the real root of anxiety over “having to enter data into a system” stems from the fear of having to re-enter the same data over and over. As Frankenstein might say, “Data entry, good. Re-entering same data, bad.”

Read More

Posted by Kathleen Kotchon on August 2, 2016

Workplace inefficiencies - Are you the river or highway?

highway.jpg

The river—full of twists and turns that seem never ending. The highway—straight as an arrow with clear vistas and one destination in mind (at least in Western Canada). How much time and money do you think “rollin' on the river” is costing you? In an age where we grumble, “the system is slow” when we haven’t received an email sent two seconds ago, things like repetitive tasks and duplication of work squander precious time and resources.

Read More

Posted by Kathleen Kotchon on March 22, 2016

Three reasons why it's better to be David than Goliath

david-goliath.jpgIn a day and age where independent brokers are being absorbed by larger firms, both national and international, it is time to reflect on the age-old question, “is bigger really better?”

Read More

Posted by Kathleen Kotchon on February 25, 2016

Five words to never use in your proposal

Words

Is your proposal full of fluff that distracts from its objective? Other than to close the sale, is your objective perfectly clear? That is, is your proposal making random suggestions or offering concrete solutions? It’s all subliminal and choosing the right words are powerful.

Read More