Posts from Crystal O'Hara

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Posted by Crystal O'Hara on August 25, 2017

What is a Best of Breed System?

Has technology gone to the dogs?

During the month of February, the most famous dog show in the world takes place at the Westminster Kennel Club. I’m sure you’ve seen it on TV or heard about it on the news. One of the judging criteria is called “Best of Breed,” where an animal is judged as the best in its breed category.

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Posted by Crystal O'Hara on May 12, 2017

Cat videos are good for you. Your network? Not so much.

The research is in. Scientists say watching cute animal videos reduces stress and allows you to become more relaxed. Less stress and more relaxation is always a good thing. Sadly, there’s bad news associated with the good.

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Posted by Crystal O'Hara on May 2, 2017

Is your personal lines book on its deathbed?

Automation and the availability of obtaining quotes online in real-time has dramatically effected the way personal lines is sold in Canada.

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Posted by Crystal O'Hara on March 31, 2017

Are your requests for change dying on the vine? Here’s why.


You got your spouse to say “I do.” You’ve even got your kids to eat their vegetables. It’s obvious you have some skills at the art of persuasion. So, when you want to hear "yes" from your commercial lines manager, whether it's permission to take more training or the go-ahead on ordering a new computer or software, here’s how to maximize your chances by following these four tips.

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Posted by Crystal O'Hara on February 2, 2017

Five Things Spock Taught Me About Commercial Lines

 

Leonard Nimoy, the actor who portrayed First Officer Spock in the series Star Trek passed away two years ago on February 27th. As a tribute, I ‘d like to share five famous quotes made by Spock, also known as “Spock-isms,” that influence my thoughts on commercial lines processes and workflows.

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Posted by Crystal O'Hara on January 10, 2017

Three Ways to Move Out of the CSR Slump

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You’ve fallen into that “CSR slump” and you’re not quite sure when it happened or how. Everyday it’s the same old thing: Answer the phone, type a pink card, issue a binder, request an endorsement, abeyance and repeat. Then repeat once more. The song, “The Thrill is Gone” has become an earworm.

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Posted by Crystal O'Hara on December 13, 2016

The New Over-Under

OverUnder.jpgI am not a gambler but I do know how over-under works. In essence, it’s a wager where the bettor predicts a total points number in a game like football. It’s a popular way to bet if you can’t pick one team over the other.

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Posted by Crystal O'Hara on November 29, 2016

Here Come the Millennials

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According to millenialmarketing.com,  millennials are 2.5 times more likely to be an early adopter of technology than other generations. Being a millennial myself, allow me to speak on our behalf when I say, “that’s how we’ve always done things” is a business acumen we do not subscribe to. And here’s why.

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Posted by Crystal O'Hara on October 30, 2014

Death By a Thousand [Paper] Cuts

Paper cuts – the tiniest, most horrific injury that you don’t even get sympathy for.

I didn’t really appreciate the true pain of these little beasts until I found myself working at an insurance brokerage that used a drop filing system to store all client folders. From carbon paper to manila folders, these stationery assaults came fierce and frequent. There’d been a few intense filing days where I’d left the office sporting up to 3 band aids – I even started buying fun superhero ones to bring some entertainment to the situation.

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