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The Policy Works Blog
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Going digital? Think back-office, too.
Commercial insurance: Search, experience or credence?
What stories do your submissions tell?
4 Reasons Why Your Lloyd’s Auditor is Anxious About You Too
What type of training participant are you?
Lloyd's Canada Coverholders, which audit ghosts haunt you?
Is your personal lines book on its deathbed?
Lloyd's Canada Coverholders and the "YOA Shell Game"
Are you on the copy and paste merry-go-round?
Lloyd's Canada: growth, efficiency and the future of your book
Codify your commercial lines knowledge with this one vital thing
This 1 thing keeps Lloyd’s coverholders from maximizing profit
Hockey sticks, AEGIS London and Lloyd’s Canada Workflow
What makes digital possible in commercial-lines? Machinable data.
5 Tips for Using the Lloyd’s Lineage Portal More Efficiently
3 costs of using static data in commercial-lines
Lloyd’s Jargon: Do you really know what you’re talking about?
3 ideas to start thinking digital in commercial lines
How to Manage Lloyd’s Audit Anxiety
What about the Broker Experience?
What is a Best of Breed System?
Cat videos are good for you. Your network? Not so much.
Staying Ahead of the Curve—the Challenges of Teaching Adults
Seven Tips to a Better Implementation
Should Independent Insurance Brokers have a Record Store Day?
Are your requests for change dying on the vine? Here’s why.
Twelve principles to help grow your commercial lines
How assembling a barbeque is like purchasing software (with less drama)
Five Things Spock Taught Me About Commercial Lines
To upgrade or not to upgrade, that is the question.
Three Ways to Move Out of the CSR Slump
The Challenges of Change
The New Over-Under
The “Let’s Make a Deal” Workflow
Here Come the Millennials
What I’ve Learned: Cari Gustavsen, 2010 Policy Works Ninja
What I've Learned: Janice Castell, 2013 Policy Works Ninja
What I've Learned: Ashley Breen, 2014 Policy Works Ninja
3 reasons to start loving data entry (or at least not hate it)
Fenn & Fenn Insurance and Policy Works: Month 1
3 things to improve your proposal (and help close more sales)
Workplace inefficiencies - Are you the river or highway?
Fenn & Fenn Insurance & Policy Works: The Decision
Being Digital in Commercial Lines
Three reasons why it's better to be David than Goliath
Five words to never use in your proposal
Your call is important to us: 3 keys to great customer service
The talent gap: 3 ideas to help your underwriters help you
Beating the chameleon curse: 3 steps to creating more consistent documents
Every proposal tells a story, too
Switching BMS systems? Keep these 3 points in mind
Being busy is not being valuable: 2 keys to increasing staff value in commercial lines
Are new commercial staff not 'getting it'? These 4 steps will help.
The E&O scare: Three ways to reduce exposure at your brokerage
Creating commercial lines success: Is there a better way?
Are you an office hero?
Commercial staff turnover: 3 ideas to help reduce chaos when someone leaves
What Epictetus Taught Me About Vision
Better prospects? Reverse engineer your best sales.
More than software: 5 things that set us apart
What I've Learned: Robert Kimball
Find the right fit
Death By a Thousand [Paper] Cuts
The Customer Satisfaction Trap
An interview with Policy Works' new president, John Eastly
What I've Learned: Tom Hickey
What I've Learned - John Eastly
What is trust?
New Software? Find a Champion
What I've Learned - Kevin Campbell
3 Reasons to Upgrade Your Software
The 3 Things We Learned About Changing Our Own Workflows
Win your marketers' love
Standardize, Economize and Revitalize - The Trifecta of Templates
Five Ways to Make a Remarkable Proposal
The One Word Description (or How-to Drive Your Underwriter Crazy)
Use pictures to create submissions that underwriters love
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