Policy Works eMarketing Newsletter: Gore Mutual and Commercial Lines Data Exchange

We Call ‘Shotgun’
By Sara McLennan, Vice President, Marketing & Broker Services

At Gore Mutual, we are excited to be working with Policy Works. When it comes to technology, Gore Mutual is a leader in our industry. We enjoy seeing brokers’ positive reaction to our GoBroker™ technology. It’s not surprising that this technology is so intuitive to brokers’ processes. The truth is we designed it based on brokers’ requests. Even our frequent GoBroker enhancements are the direct result of our broker partners’ feedback.

At Gore Mutual, we are happy to ride shotgun so our broker partners are in the driver’s seat. We want to make their journey easier, faster, and frankly a more pleasant experience!

"For me, GoBroker is an essential tool for new and renewal business," says Tamara Clandening, a Policy Works user and member of Vancouver Island InsuranCentres' Independent Business Unit, in British Columbia. "The quotes and applications are very professional and an ease to complete. Quick access to policies is very convenient and effective in our fast paced industry. Gore Mutual makes life easier."

“We are proud when brokers say GoBroker makes it easier and faster for them to serve their clients,” says Sean Christie, Director of Business Systems at Gore Mutual. “From our paperless workflows to our next day policy delivery, GoBroker is designed to get brokers the answers they need, quickly. We believe in a once and done solution so brokers save time and money each time they place a policy with Gore Mutual.”

When given the opportunity to join Policy Works’ Commercial Data Exchange initiative, Gore Mutual knew this was an important step in our journey to deliver management system integration, and we looked forward to working with the great team at Policy Works. But let’s look at what really drives us to find solutions.

People.

Gore Mutual is committed to our broker partners’ success. And we recognize delivering efficiency is a critical component. Our GoBroker technology provides a win-win solution. Not only does it make it easier for brokers to do business with Gore Mutual, but it also makes things easier for our team. This in turn allows us more time to do what we enjoy doing best - serving our broker partners and their clients.

“Further to the innovations that Gore Mutual has taken in our technological world, they are still a "people" company with Underwriters and Marketing personnel alike that truly care,” says Shirley Parchoma, Managing Partner of Wilford Agencies in Saskatchewan, and Policy Works’ member. “Plus the turn around time for quotes is exceptional. Looking for an excellent company to deal with? I recommend you call Gore Mutual.”

At Gore Mutual we like to say that the only thing old fashioned about us is our values. When it comes to relationships, integrity, and service, we have been providing genuine personal service since 1839. It’s how we do business.

“Gore Mutual provides excellent service,” says Lori Fernandes, Business Development Co-ordinator at Pearson-Dunn Insurance in Ontario, and Policy Works member. “We are pleased with the GoBroker system and Gore Mutual’s professionalism.”

Thanks to our loyal broker partners, Gore Mutual continues to grow. And as we do, our additional strength and resources go into finding even more broker-driven solutions.

Gore Mutual is a Canadian company committed to the broker channel. We do not compete with the broker channel on a direct or indirect basis, and we do not own brokerages. We believe that Canadians will always be best served by an independent insurance broker. Being a good partner is important to Gore Mutual, and this means doing things that help our broker partners succeed.

We are prepared to work hard to earn our brokers’ business, based on our products and our dedication to service. Through GoBroker, we provide a broad range of products, from package policy options to custom business solutions brokers can design. We have also built in broad billing change capabilities so brokers can make changes in real-time. We even offer customized broker branding capabilities for documents, to keep brokers front and centre with their clients.

And remember, while we have built technology solutions for convenience and efficiency, our team is still here to serve our broker partners. When brokers want help assessing a risk, reviewing a proposal, or just feel like talking to a real person, we are here. Gore Mutual does not have a call centre. What we have is a dedicated team ready to serve brokers and their clients.

Gore Mutual has built flexibility and authority into our technology, putting brokers in the driver’s seat. Are you interested in taking GoBroker for a test drive? We welcome the opportunity to discuss how we can build our businesses together.

Gore Mutual…helping to drive your success.

By Sara McLennan
Vice President, Marketing & Broker Services
smclennan@goremutual.ca
1-800-265-8600 x 495
www.goremutual.ca

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